Compliance & Standards

How EPM Global manages quality, risk, and human rights across every security operation we run.

Our Commitment to Compliance

EPM Global provides security services in some of the world’s most demanding environments. We hold ourselves accountable not only to our clients, but to the communities where we work and the people on our teams. Our compliance program is built on internationally recognised certifications, robust internal governance, and a clear chain of accountability from the field to senior leadership.

Certifications We Hold

ISO 9001 — Quality Management System

[Do uzupełnienia — jednostka certyfikująca, nr certyfikatu i data, np. "Certified since 2021"]

ISO 9001 is the international standard for quality management systems. Certification means EPM’s processes for service delivery, client feedback, corrective action, and continual improvement are independently audited and consistently followed across the organisation.

Link to certificate

ISO 18788 — Management System for Private Security Operations

[Do uzupełnienia — jednostka certyfikująca, nr certyfikatu i data]

ISO 18788 is the international standard for a Security Operations Management System (SOMS). Certification means EPM’s approach to risk management, quality of service, personnel conduct, and human rights across its operations meets this standard and has been independently audited.

Link to certificate

ANSI/ASIS PSC.1 — Private Security Company Operations

[Do uzupełnienia — jednostka certyfikująca, nr certyfikatu i data]

PSC.1 is the ANSI/ASIS management-system standard for private security company operations. It incorporates the principles of the International Code of Conduct for Private Security Service Providers (ICoC) and the Montreux Document. Certification demonstrates accountable, rights-respecting security operations, independently verified by a third party.

Link to certificate

Qualsafe Training Centre

[Do uzupełnienia — data zatwierdzenia]

Qualsafe Awards is an Ofqual-regulated awarding organisation. As an approved Qualsafe training centre, EPM is authorized to deliver and assess nationally recognized, regulated qualifications — giving clients confidence that EPM personnel are trained and certified to a verified external standard, not just an internal one.

What This Means for Our Clients

Independently certified quality management (ISO 9001) governing how we plan, deliver, and improve every engagement

Personnel trained and assessed against externally regulated qualifications (Qualsafe), not just internal criteria

An independently certified Security Operations Management System (ISO 18788) covering risk, quality, and human rights across all operations

Certified alignment with the ANSI/ASIS PSC.1 standard and the principles of the ICoC and Montreux Document

A formal grievance and incident-reporting mechanism available to clients, staff, and affected communities

Ongoing independent audits to maintain all four certifications

Supporting Compliance Measures

Code of Conduct — internal code covering use of force, firearms, and personnel behavior

Human Rights Policy — commitment to the ICoC and Montreux Document principles

Incident reporting and investigation procedure

Grievance mechanism for clients, staff, or third parties to raise concerns

Relevant licensing — jurisdictional operating licenses EPM already holds

[Do uzupełnienia: proszę potwierdzić, które z powyższych pozycji faktycznie obowiązują i mogą zostać opublikowane — każda pozycja na tej stronie musi odpowiadać realnej, udokumentowanej polityce lub certyfikatowi.]

Governance & Oversight

Our compliance program is overseen by [Compliance Officer / Committee name], reporting directly to [senior leadership title]. Policies are reviewed [annually / semi-annually], and all four certifications are maintained through scheduled surveillance and recertification audits.

Resources

Code of Conduct (PDF)

Human Rights & ICoC Statement (PDF) — coming soon

Terms and Conditions (PDF)

Statement of Conformance (PDF)

Raising complaint or grievance (PDF)

Legal Policy (PDF)

Company Culture Statement (PDF)

Human Rights and ICoC Statement (PDF)

Contact

Questions about our compliance program, certifications, or to report a concern?

office@epmgpartners.com