MISSION SUPPORT

THE EPM GLOBAL WAY

Our consultants provide comprehensive travel risk management to organizations and individuals operating in diverse, potentially hazardous environments. EPM Global Mission Support delivers services that mitigate risk and develop awareness of and readiness for emergencies, specializing in travel safety and security.

Risk Assessment and Planning:

Conduct thorough risk assessments of travel destinations, analysing political stability, crime rates, health risks, potential for natural disasters, and transportation infrastructure.
Develop customized travel risk management plans tailored to the needs and requirements of clients.
Provide pre-travel briefings and resources to inform travelers of potential risks and safety precautions.

Travel Security Training:

Offer comprehensive travel security training programs that provide information on best practices for traveling.
Educate clients on situational awareness, personal security measures, emergency communication protocols, and crisis response procedures.
Deliver specialized training about high-risk environments, including hostile environment awareness training (HEAT) for journalists and aid workers.

24/7 Monitoring and Support:

Provide real-time monitoring of global events and developments that may impact client safety.
Deliver round-the-clock emergency assistance and support to clients in crises, including medical, natural disasters, political unrest, and security incidents.
Maintain a network of local contacts and resources to facilitate rapid response and evacuation.

Traveler Tracking and Communication:

Utilize advanced technology platforms to track clients and monitor their safety.
Establish robust communication protocols to maintain contact with clients and provide updates on security situations and emergency procedures.
Implement check-in procedures to ensure regular contact and verify client well-being.

Crisis Management and Response:

Develop comprehensive crisis management plans to guide organizations and individuals in responding to emergencies abroad.
Conduct tabletop exercises and simulations to test the effectiveness of crisis response procedures and identify areas for improvement.
Provide on-the-ground support and coordination during crises, including co-operation with local authorities, evacuation planning, and crisis communication.

EPM APPROACH

Expertise and Experience:

Our Mission Support team is an expert in international travel security, skilled in travel planning, risk management, security, emergency response, and extraction.

Global Network:

Mission Support provides comprehensive travel cover and assistance to clients worldwide, fortified by our global network of partners and resources. These include water-tight relationships with governmental agencies, security providers, and medical professionals, enabling us to provide rapid response and assistance as crises develop.

Customized Solutions:

Mission Support deploys a tailored approach to travel risk management, with custom-made solutions for each client’s needs and objectives.

End-to-end Support:

Mission Support offers around-the-clock support to clients, as travel emergencies are unpredictable in the timing. They are on hand 24/7 to provide guidance, support, and coordinate emergency responses.